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Job Offer: Customer Service Agent

Minimum 1 year of experience in Customer Support and excellent English are required.
Tradeline | 17.04.2022


Job Description

  • Manage customer queries

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  • Communicating with customers through various channels.

  • Keeping records of customer interactions, transactions, comments, and complaints.

  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • Required Locations: Nasr City, Heliopolis, Fifth Settlement

  • Minimum 1 year of experience in Customer Support 

  • Excellent in English.

  • Ability to handle customers in a friendly and professional attitude.

  • Flexibility to regularly rotate through different technical specialties and skill sets.

  • Ability to adapt with change as our products improves.

  • A very high standard of personal appearance.

  • Ability to stay calm when customers are stressed or upset.

  • Familiarity with Apple Product is a must.

To apply, click here.