First Service adds to Egypt’s outsourcing market

First Service, a subsidiary of Mobiserve Holding, a regional solution provider and business process outsourcing (BPO) leader, has announced it will introduce “innovative BPO services” to Egypt as part of its continued efforts to boost its Egyptian presence, the company said in a press release on Tuesday.

The company is known for its service offerings across the globe, including packaging, delivery, management and debt collection. They hope the move into Egypt, a growing outsource destination, will improve its visibility in North Africa.

“First Service recently announced its cash collection service for electronic payment providers in Egypt, partnering with electronic bill payment provider Fawry, giving their customers a fast new way of paying their bills,” the company said in the press statement.

“Through the partnership, Fawry customers can now pay their post paid bills for mobile operators, internet service providers, and others from the convenience of their home using First Service’s dependable cash collection service. Customers can call First Service’s hot line 16055 all week long, except for Fridays. Locations currently served are Heliopolis and North Cairo with more service areas to be announced soon,” it added.

Analysts told Bikyamasr.com/IT News Africa that the move is likely to see an increase in infrastructure and “could be very beneficial to Egypt.”