Egypt Positioned as a Digital Innovation Hub at AmCham Conference

Egypt is strengthening its position as a global hub for digital business services and technology innovation. At the American Chamber of Commerce in Egypt’s Investment Conference, held on April 29, Ahmed El-Zaher, CEO of the Information Technology Industry Development Agency (ITIDA), participated in a high-level panel discussion titled “A Hub for Digital Innovation: Untapped Opportunities.”

During the session, El-Zaher underscored Egypt’s expanding role in the global offshoring landscape, citing its strategic geographical location, multilingual and cost-effective talent pool, and continued public investment in digital infrastructure and innovation ecosystems.

He added that Egypt delivers cost savings of up to 68% in outsourcing operations—across contact centers, business process services, IT, engineering R&D, and embedded software—compared to traditional outsourcing destinations.

A Mature Destination for Services Delivery

El-Zaher also emphasized ITIDA’s strategic priorities: attracting foreign direct investment (FDI), accelerating digital skills development, and advancing Egypt’s IT offshoring ecosystem.

Scaling Egypt’s Digital Talent Pipeline
ITIDA CEO spotlighted key government-led programs aimed at equipping youth with market-ready digital skills. These initiatives, driven by the Ministry of Communications and Information Technology (MCIT) and delivered through affiliated institutions such as the Information Technology Institute (ITI) and the National Telecommunication Institute (NTI), aim to train 500,000 individuals in 2024–2025.