Solid Egypt, a technology solutions provider, has announced its expansion plan for 2024, which includes applying artificial intelligence (AI) technology in its CRM system. This CRM platform develops and manages customer relationships with real estate companies and integrates modern technology with sales in the upcoming period. The company said that the real estate market is promising and needs constant development.
Ahmed Adel Hassan, the CEO of Solid Egypt, said that applying AI technology in its programmes helps the sales department in companies to achieve the highest sales results and to control the number of customers. He added that this enables the sales managers to monitor all the reports of the sales department easily and to determine the priorities for the customers.
Hassan said that the Solid CRM system serves more than 150 of the largest real estate companies in the Egyptian market. He also said that the company aims to increase the number of companies using the Solid CRM system to 250 companies by the end of this year. He said that this supports Egypt's trend towards urban expansion and opening the real estate market to many developers who contribute to urban development. He stressed that this requires a strong and flexible CRM system.