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Field Service Management Market Global Opportunity Analysis and Forecast To 2025

The global field services management is set to grow at a CAGR of 14.7% in the forecasted period, to USD 5 billion by 2025.
Ashutosh Sable | 24.07.2018
© Ashutosh Sable
This is driven by the increasing implementation of technology and the advancements in hardware and software integration by service providers. The net result is higher efficiency and better planning, which has helped reduce cost and enabled better resource allocation in the organizations that employ FSM systems. The growing need for efficiency has pushed for better innovation as the use of smart-devices and worker co-ordination has helped the service provider and the client.

The field services management sector is broadly classified on the basis of deployment type, organization size, and industry vertical. Deployment is further classified into cloud-based solutions and on-premises solutions. The organization size has been classified as small & medium enterprises and large enterprises. The industry verticals, on the other hand, are classified into banking, financial services, and insurance, telecom and IT, manufacturing, healthcare and life sciences, consumer goods and retail, transportation and logistics, construction and real estate, energy and utilities, and others.

The deployment segment is expected to observe a major rise in the cloud-based deployment type, which is driven by the aspect of technological integration. Service providers have worked on better integrating smart devices and the workforce that allows for better tracking and efficiency. The cloud-based sector is expected to hold the highest market share on account of its flexibility, scalability, and low costs that drive its demand.

View full report @ https://convergedmarkets.com/field-service-management-market-by-deployment-type-on-cloud-and-on-premises-organization-size-small-medium-sized-enterprises-and-large-enterprises-industry-vertical-and-region-globa

In terms of the organization size, the large and medium enterprise sub-segment is expected to hold the largest share of revenue; however, the small and medium enterprises are expected to hold a higher market share during the forecast period. This is due to the expansion of services to smaller enterprises and the growing need for efficiency and resource allocation driving the demand for implementation of field services management.

The North American market is expected to hold the largest market share as the presence of major companies in the technologically advanced countries of the U.S. and Canada continues to drive businesses with the adoption of the systems across various industry verticals. The focus on better technology and use of smart devices in these regions backed by a robust internet and communications infrastructure make it a prime candidate for growth.
The demand for field services has grown exponentially driven by the developments in the technology that make it a more appealing solution for companies. Major Service providers have started making use of smart devices as well as better tracking algorithms, which helps in promoting a higher degree of flexibility and scalability. The software has also been calibrated to provide better back-end solutions and planning which improves coordination and ensures better service delivery.

The major players in the field services management include Accruent, Acumatica, Astea, ClickSoftware, Comarch, Connect My World, Coresystems, FieldAware, GEOCONCEPT, IBM, IFS, Infor, Jobber, Kickserv, Microsoft, Oracle, OverIT, and Praxedo.