Junior Technical Support

•Installing and configuring computer systems.

•Monitoring and maintaining computer systems and networks.

•Troubleshooting system and network problems and diagnosing and solving software faults.

•Able to promptly answer support related email, phone calls and other electronic communications.

•Supporting new applications and setting up new users.

•Always updated in latest technologies.

Qualifications:

• Has a customer sense and know how to deal with an angry customer.

• Good experience in implementation, administration and troubleshooting.

• Windows Vista.

• Windows XP professional.

• Organized and loyal.

• Year of Experience Required: 0 – 3