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Helpdisk Representative

Wasla Contact Center established in the year 2003 to provide outsourced Contact Center Services to its clients in Egypt, the region, and globally.
Wasla Contact Center | Cairo | 28.07.2011

Job Title: Helpdisk Representative

Languages: English.

Job Type: Full Time.


• Win Xp Pro. Troubleshooting

• MS Office (Word, Excel And Outlook)troubleshooting.

• Maintains Anti-virus Clients.

• Maintains All Data Backup For Users.

• Troubleshoots Of Network Connectivity Issues.

• Troubleshoot And Repair Desktop And Laptop Computers, Printers Issues.


• Strong Spoken and written English.

• Strong customer focus software support in Windows.

• Environment hardware support in Windows environment hardware.

• Software support in LAN.

• Excellent written and verbal communication skills.

• Advanced customer service and problem solving skills.

Experience: From 1 To 2 Years.

Gender: Male.

Experience: 1 - 2 Years.

Salary (L.E.): Negotiable.