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Job Offer: Bank call center

Bachelor degree and very good English level is a must.
Raya CX | 02.10.2022

Job Description

  • Handle all incoming calls of the bank clients.

  • Provide follow up, occasional campaigns and call backs blended with normal inbound calls.

  • Handle and solve all inquiries, requests and complaints received

  • Communicate with other departments all relevant customer inquiries if applicable.

  • Achieve the requested staffed time on a daily basis to minimize lost call rate Provide proper information to customers with complete and comprehensive understanding of products and services.

  • Resolve all customer complaints, requests and inquiries within the pre-determined SLA’s.

Job Requirements

  • Males are more preferred to apply

  • Bachelor degree is a must

  • Very good English level

  • Cairo and Giza residents

  • Max age 29

  • Work location : Garden city 

  • Working inside the bank

  • Ability to be staff in the bank 

To apply click here.