Marketing-Börse PLUS - Fachbeiträge zu Marketing und Digitalisierung
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Job offer: Telesales Executive / Sales Indoor

2-3 years experience in Sales, Marketing or retail is required.
Smsa express | 15.11.2020


About the Job


  • Call new customers and Follow up with client regarding the supply, maintenance and solve any issues.

  • Achieve Monthly/Yearly revenue target

  • Acquire new accounts as per requirement

  • Required Calls new & existing customers.

  • Manage relationships with allocated small business customers via outbound phone calls and email communication

  • Submit related report within the time frame

  • Conduct an agreed number of outbound phone calls per month to ensure regular customer contact

  • Retain SMSA share of wallet growth with existing customers in their portfolio

  • Identify Customer revival opportunities within portfolio from the monthly down-trader report

  • Handle inquiries from transaction and on-demand customers

  • Supports Sales campaign by contacting targeted customers

  • Qualify new customers and close opportunities in customer segment.

  • Gathering information for potential clients.

  • Follow up with client regarding the supply maintenance and solve any issues.

  • Coordinate with field sales high revenue customer.

  • Preparing report (FTF Daily report, Risk and lost customer monthly).

  • Handling and filed RFR from client.

  • Visiting the client if needed.

  • Given the customer discount as per policy and procedure of SMSA

  • Maintain customers data,

  • Managed discounts accordingly.

  • Increase sales revenue and expand client database within the handled industry,

  • Develops and implement an approach to secure competitors sales customers to the requirements of the Sales function.

  • Coordinate to solve any issues relating to payments/approval per company policy/procedures.




Job Requirements


  • 2-3 years experience in Sales, Marketing or retail.

  • Experience background in  air express/ logistics industry or freight forward industry.

  • Very good Communication, negotiation and time management skills