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After Sales Engineer needed for Egytrafo

Bachelor Degree in Electrical Engineering in required.
EGYTRAFO Grp. | 21.01.2018

Job Description
- Receive, analyze, and answer all customers’ requests, questions, and clarifications regarding to the maintenance,
after sales services and spare parts.
- Prepare and follow up technical and commercial offers for spare parts, services contracts, products repairing, or
technical and operational training.
- Conduct site visits to resolve all breakdowns and to ensure customer satisfaction.
- Evaluate and analyze incoming warranty claims.
- Establish, promote, and maintain excellent rapport with all stakeholders.
- Carrying out on site testing, commissioning, and training works in an effective and professional manner.
- Recognize sales opportunities and link potential customers with the appropriate sales team.
- Contact the quality control department to analyze the breakdowns cause roots to take the preventive actions
- Follow up the repairing processes in the factories.
- Achieve and monitor of the annual after sales targets.
- Negotiating prices, terms, and conditions to complete the deal.
- Participate in exhibitions, conferences, and events.
- Follow filing and archiving system.
- Receive and record services orders after collecting the down payment.- Support the financial department to accelerate delivery and collection processes.

1 years Experience
Sales Skills
Fluent in English
Team working
Time Management
Products Testing
Using ERP system
HSE advanced
Bachelor Degree in Electrical Engineering