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IN/VAS Engineer

Huawei is a leader in providing next generation telecommunications networks.
Huawei Egypt | Cairo | 09.10.2011

- Working as a Customer Service Engineer in the Technical Assistance Center for Customers in MENA Region.

- Accepting Customer technical problems, Responding & resolving them quickly & effectively.

- If assigned, participating in Projects & acceptance testing Inside/outside Egypt.

- Sharing the team in meetings /Presentations within the TAC organization to provide technical perspective of Application &Software Product line.

- Performing periodic update of customer/Network related information.

- Generating Periodic Business Reports.

- If assigned, providing Technical Supervision/tutoring for staff.

Job Qualifications

- Minimum 2 years experience in a similar position.

- Experience in Intelligent Network / Value added service support.

- Unix / Sun Solaris Linux experience is a must ( RHCE , LPIC certificate is a plus).

- Database administration experience (Informix / Oracle) is a must.

- Signaling SS7 knowledge.

- Network /Security/AAA.

- Excellent communication & presentation skills.

- Customer oriented and team player.

- Has the ability to work with different reporting schemes.