Contact Center News
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Space Tank sets sights on new developments, expansion in Egypt by 2024
The company’s strategy includes analyzing the Egyptian market’s needs to enhance project profitability through partnerships with leading firms.
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Egypt Soars to 3rd Place in Global Outsourcing Confidence Index, Cementing Position as Premier Offshoring Powerhouse
The Offshore BPO Confidence Index 2023 report provides insights into operations across key global outsourcing locations.
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Egypt Aims For $9bn Worth Outsourcing Services Exports By 2026
Egypt's Communications Minister announces ambitious plan to export $9bn worth of outsourcing services by 2026, highlighting government's unwavering support for FDI.
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CX leader SYKES continues operation in Egypt as Foundever with growth plans & appointment of new country leader
Egypt office currently employs over 500 professionals working with more than 12 languages for leading clients in different sectors.
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Top 10 call centers in Egypt
The call center industry in Egypt is rapidly growing due a multilingual talent pool, a strategic geographical location, and government support.
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valU deploys Infobip’s solutions to provide customer support over WhatsApp
Customers can now get an immediate response to a variety of FAQs through valU’s various touchpoints.
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Premium Messaging Market to Witness Robust Expansion by 2023
Market Manufacturers Regions Type Application Forecast
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Healthcare BPO Market Business Overview, Challenges, Opportunities, Trends and Market Analysis by 2023
The global healthcare BPO market comprises the U.S., India, Philippines, Europe, Latin America and Rest of the World.
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Global Speech Recognition Market Analysis Report 2018 by Size, Share, Growth and Assessment to 2023
The global market size of Speech Recognition Software is $XX million in 2017 with XX CAGR from 2013 to 2017, and it is expected to reach $XX million
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Corporate Workforce Development Training 2018 Global Market Key Players – Eton Institute, LearnQuest, NIIT, Pearson – An
Corporate Workforce Development Training, Corporate Workforce Development Training Market, Corporate Workforce Development Training Market Growth, Pre
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Transformer Market drivers of growth analysed in a new research report
The global Transformer Market share report provides numbers for applications and regional segments of the industry covering historical as well as fore
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Revenues from Social Media Analytics Market in Asia Pacific to top $ 2.82 billion in 2022
The report provides info about Methodology, Drivers, Restraints, Opportunities, Challenges, Segmentation, Geographical Analysis, Strategic Analysis.
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Egyptian government presents trade, technology projects to India
Government conducts broad international talks to revive confidence in Egyptian economy threatened by political turmoil.
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Etisalat Misr selects Raya for new data center infrastructure
Etisalat Misr selected Raya Networks Services to design, implement and prepare its new data center infrastructure.
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Free Webinar: OPM3 Awareness Session
You are invited to register for the OPM3 Awareness Session FREE webinar to be held on Saturday Jun 15, 2013 6:00 - 07:00 PM Egypt Time.
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Raya Data Center receives feasibility study grant from USTDA
The feasibility study will guide a major investment by Raya with a comprehensive technology and business analysis.
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Vodafone Egypt launches a Call Center for Egyptian farmers
In a pioneering initiative to employ communications and information technology in enhancing the competitiveness of the agricultural sector in Egypt.
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Raya Integration wins Cisco Services Partner of the Year Award 2011
Collaboration with Cisco is allowing us to provide solid services to our customers which positions us as Cisco's best Service Partner in Egypt.
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Call Centers in Egypt
The international management consultant Kearney has ranked Egypt as one of the hot destinations for offshore outsourcing.
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Raya launches an initiative to develop Abaza Village for the coming five years
In line with its commitment to sustainable development, Raya adopted Abaza Village in Al Fayoum to develop its infrastructure.