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Conflict - Maintaining Emotional Control

Maintaining emotional control when you deal with relationship conflicts is probably the most important step, and the most difficult.
Maintaining emotional control when you deal with relationship conflicts is probably the most important step, and the most difficult. People can reduce escalation of negative attitudes by understanding and controlling the six elements of the conflict cycle, learning methods to process anger, creating healthy alternatives to destructive responses, and creating dialogue to discuss the issue while maintaining control.
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