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Wireless Engineer CSE

Wireless Engineer at Huawei Technologies Co., Ltd.
Huawei Egypt | 26.07.2011

-Responsible for Handle Customer Requests from Middle east and North Africa regions -Responsible for Handle WCDMA and M2000 problems -Troubleshooting and -Handling customer requests according to the workflow and regulations -Accepting Customer Requests, Responding & resolving them quickly & effectively according to SLA. -Supporting Projects Inside/outside Egypt -Working in shifts if needed. -Sharing the team in meetings /Presentations within the TAC organization to provide technical perspective of Wireless Product line.

Skills

2-5 years experience in related field. - Bachelor degree in telecommunications engineering. - Fluent of English reading and writing. - Excellent Communication Skills --Huawei Access equipment awareness. - High ability of fast learning and practice. - Good team work - Good attitude and motivated. - Familiar with BSC, BTS, Single RAN equipments and OMC Server - Familiar with GSM RNP &RNO Parameters - Familiar with UNIX, Linux OS and Database. - Has ability to make self study for new topics to enhance his experience. - Ability to work under pressure. - Ability to travel and work in 24* 7 shifts - Ability to work in a team, professionally and personally with different reporting schemes