Job Description :
Leads a team of Presales Specialists, mentoring for their team, and develops the team members’ solution and sales skills to optimize team performance.
Identify areas of development for each team member and work with each to define and execute a tailored learning plan. Foster an atmosphere of continuous learning and improvement.
Monitor the development activities for your team members toward their industry and solution learning goals.
Maintain a high-level knowledge of company’s solution suite in the specialization area of responsibility.
Understand the key competitors and insure their team members understand and leverage company’s unique value wedges in every customer interaction.
Act as the single point of contact and escalation for all presales related activities
Manage the presales activates within time and quality committed
Ensure customer understands their responsibility in offers
Initiate and maintain all support documentation associated with the presales
Identify processes, procedures, and best practices in aligned to ITIL based practices.
Develop, monitor and adjust performance metrics for presales services
Bi-weekly executive summary for all activates
Assist in developing policies and procedures
Recommend and supervise various personnel actions including, but not limited to, hiring, work assignments, promotions, determining workload, delegating assignments, training, monitoring, evaluating performance and initiating corrective or disciplinary actions.
CCIE, CCDP, CCIP, CEH certificate is preferred
Bachelor's degree in communication / computer engineering
5-7 years working experience in a similar environment
experience in Cloud provider or Cisco Partner or banking are a plus
F5 ASM – Fortigate NSE4 – Paloalto 101 - ITIL Foundational are a must
ITIL Expert – MBA – CCDP are a plus
To know more about this vacancy and to apply: click here
To check our recent job vacancies: click here
To submit your CV to our database for future vacancies: click here
Don't have a professional CV? Use Top Business Smart CV Maker to create your CV in 3 steps, its simple, Fast and best of all free: click here
Job Description :