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Technical Support Representative needed for Teleconnect

Solve all customers’ inquiries regarding Network issues and provide an end-to-end ownership to all inquiries till closure.
Teleconnect | 12.01.2015

Job Description
- Solve all customers’ inquiries regarding Network issues, provide an end-to-end ownership to all inquiries till closure, post resolution call to ensure customer satisfaction and close case. Provide customer with appropriate options/right suggestions.

Requirements
- CCNA Background.
- Very good command of English Language.
- Fresh Graduate.

Work conditions
- Working location at Nasr city “Preferably living in Cairo”.
- 9 working hours & 2 days off.
- Dress: Smart Casual.

Benefits
- Salary ( 1500 : 2000 ).
- Social & medical insurance.

Address: Elsrag Towers, Tower no. 2, Entrance no. 3, 7th floor, From Maqram Abed St. Nasr City, Cairo, Egypt.

If you interested kindly send copy of your CV include photo to hr@teleconnectcc.com and write in e-mail subject "TSR".