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Senior Application Support Engineer needed for Edita

Confer with users to investigate and resolve applications problems or to provide technical assistance and support for Edita Food Industries.

To apply for this vacancy, please visit:
http://www.bayt.com/en/job/senior-application-support-engineer-in-egypt-3109108/

Job Description

- Confer with users to investigate and resolve applications problems or to provide technical assistance and support.
- Observe system functioning to verify correct operations and detect errors.
- Develop and organize training manuals, multimedia visual aids, and other educational materials.
- Train users on the proper use of Company Applications.
- Help development team to test new products & customization.
- Manage and coordinate with external vendors the support operation to solve technical or business operations problems if exists.

Skills

- Bachelor’s degree in Computer Science, Commerce or related education
- Knowledge of ERP systems and business applications is a must
- Knowledge of SQL and programming concept is a must
- 2 to 5 years of experience in a similar field
-Very Good command of English language (Speaking, reading and writing)